AI Lead

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers. Job overview: Are you passionate about harnessing the power of AI to drive meaningful innovation? We’re looking for an enthusiastic AI Lead to take the reins as the product owner for our Agentic AI delivery and AI innovation capabilities. You'll be the vital link between our business stakeholders and technical teams, translating ambitious ideas into practical solutions that make a real difference. If you enjoy shaping the future of AI and fostering collaboration across diverse teams, this could be the perfect opportunity for you. Key responsibilities: Own the Agentic AI product vision, delivery backlog, and roadmap for UK&I, ensuring alignment with AXA’s overall AI strategy. Act as the bridge between business and technical stakeholders to refine AXA’s AI priorities, value propositions, and customer benefits. Lead AI innovation and experimentation by exploring emerging trends and scaling new AI solutions for competitive advantage. Collaborate with technology and data teams to shape the AI technology stack, platforms, and integration patterns. Develop and evolve the operating models around people, processes, technology to scale AI delivery across UK&I. Promote responsible and ethical AI practices, ensuring compliance with all regulatory, security, and governance standards. Measure, communicate, and report on the value and impact of AI solutions to stakeholders and senior leadership. Foster AI adoption and organisational culture change through training, communication, and best practice sharing. Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience: Previous experience in an AI and product management role. Demonstrable success in managing AI and ML use cases that deliver measurable business value throughout the entire delivery lifecycle, from ideation to scaling. Technical expertise in AI technologies, including LLMs, RAG/CAG, SLMs, distillation models, and Agentic AI architectures. Leadership ability to collaborate effectively across cross-functional teams at various levels within AXA. In-depth knowledge of the Insurance sector, understanding key value areas, pain points, and the existing data landscape. Strategic thinker with future-focused insights to ensure AXA’s AI ambitions remain relevant and innovative. Ability to craft compelling narratives for senior leadership and stakeholders. Passionate about AI, with a commitment to mentoring junior team members and fostering a culture of innovation. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply: To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk. We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date. #LI-DNI