- Concentrix
- SLV San Salvador, San Salvador
- Full-Time
- 2 weeks ago
Network Engineer I: our view in 3 lines...
- The Role: An experienced network engineer to provide operational network support, incident and change management, and ensure network security and availability for an IT and security team.
- The Person: Provide 24x7 L1 network operational support, troubleshoot and maintain network systems, configure security policies and VPNs, perform infrastructure audits and participate in incident and change management to meet SLAs.
- Requirements: Experience with Cisco Firewalls, Routers, Switches, Fortigate UTM, CCNA/CCNP or Fortinet certifications, TCP/IP, OSPF, BGP, RIP, VPN tunnels and network security mechanisms is required.
Job Description
Job Title:
Network Engineer I
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.
Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. You will report to the Network Engineering Team
Requirements
-
5+ years of experience in Networking (LAN/ WAN & Security)
-
Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.
-
Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.
-
Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco/Fortinet/Aruba), maintaining and troubleshooting
-
Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc.
-
Proficient configuring WAN links, VLANs and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP etc.
-
Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y
-
Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec/AES/3DES/SSL
Responsibilities
-
Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
-
Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
-
Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar
-
Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's
-
Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
-
Author and deliver network related documentation
-
Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams
-
Complete all assigned, mandatory training within the timeframe provided.
-
Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
Location:
El Salvador- San Salvador
Language Requirements:
Time Type:
Full time2026-06-15
