Sr. Software QA Engineer, Siri Speech

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something.

The Siri Speech Quality Engineering team is seeking a quality engineer to build sound and robust quality strategies for Siri Speech and exceed our customer expectations. Think beyond what features are supposed to do and creatively seek ways to measure qualitative experiences. You will ultimately be responsible for understanding how well our products work, advocating for critical changes, and representing how they'll be experienced by our customers. We are a nimble, fast-paced team that relies heavily on a tight relationship between engineering, program management, and quality engineering. As a member of our passionate group in Siri, you will have the unique and rewarding opportunity to shape and improve our products to delight and inspire millions of Apple's customers every day!

Description

In this role, you will be responsible for shipping world-class user experiences and act as the voice of our end-users. As a Quality Assurance Engineer in the Siri Speech Quality Engineering team, you will support the testing of multiple features and drive for quality via hands-on functional testing of user-facing features and systems for Siri. You will be responsible for setting the bar high, going beyond ensuring a great experience, and helping to ship robust and amazing products taking an active role in shaping the quality of our products. This will demand deep integration with our development engineers, devising test plans and user studies, bug triaging, and working with various cross functional teams. The fast-paced nature of the job requires someone who can work well under pressure and quickly adapt new technologies into effective audio testing. We are seeking someone who is intensely curious yet focused on delivering results in a timely manner. An eye and ear for quality is a requirement.

Minimum Qualifications

3-5+ years of experience in software test engineering
Experience in audio testing, software user experience testing, isolating issues
Strong problem solving and debugging skills along with a diligent mindset

Preferred Qualifications

Proactive self-starter with a keen eye for detail and a passion for high quality user experiences.
Experience creatively building comprehensive test plans, evaluating risk, filing detailed bug reports, and communicating results.
Strong passion for quality assurance in software, including developing, extending and maintaining test plans, methodologies.
Ability to collaborate cross-functionally across various facets of the organization as well as understand technical and interdisciplinary dependencies.
Some experience using LLMs is preferred.