Senior Engineering Operations Admin

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

The Role:

We are seeking a Senior Engineering Operations Administrator to elevate our Atlassian ecosystem to institutional-grade standards. In this role, you will be the architect of our "System of Record," ensuring our Jira instance meets the rigorous security, audit, and governance requirements expected of a leading financial institution. You will transition our workflows from flexible startup processes to a robust, fully auditable framework, working closely with our security and IAM teams to maintain a hardened environment.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

Key Responsibilities for Regulatory Readiness

• Governance & Control: Design and enforce workflows that satisfy SOX, PCI-DSS, and GDPR requirements. This includes implementing mandatory "separation of duties" and automated approval gates for production changes.

• Audit Documentation: Maintain a pristine, immutable history of configuration changes. You are responsible for ensuring that the "Chain of Custody" for every software release is easily retrievable for internal and external auditors.

• Change Control Process: Implement a formal "Sandbox-to-Production" lifecycle for all Jira configuration updates. Every change to the Jira environment must itself follow a documented approval path.

• Access Collaboration: Work cross-collaboratively to ensure Atlassian Guard, SSO, and MFA configurations align with our "Least Privilege" security posture.

• Executive Visibility: Build advanced dashboards that monitor "Material Risk" and project health, providing the leadership team with real-time data on compliance posture and engineering velocity.

FinTech Technical Stack

• DevOps Integration: Deep integration with GitHub Enterprise and CI/CD pipelines to automate the linking of Jira tickets to code commits.

• Data Sovereignty: Knowledge of Atlassian Data Residency to ensure compliance with regional financial data storage laws.

• Advanced Scripting: Proficiency in ScriptRunner for complex workflow validations (e.g., ensuring no user can transition a ticket they originally created).

What You Bring to the Team

• Experience: 5+ years in Jira Administration, specifically within the Financial Services or Banking sectors.

• Audit Expertise: Proven experience participating in formal regulatory audits or SOC2 Type II examinations.

• The "Zero-Trust" Mindset: You treat Jira configuration with the same rigor as a production banking application, valuing stability and auditability over "quick fixes."

• Bonus Points: Experience with Atlassian Guard (Access) or Identity Management is a plus, though you will be supported by a dedicated IAM Engineer.

What We Offer:

• Competitive compensation & Equity ownership

• Private health insurance options

• Generous PTO & 5% Pension contribution

• Growth: Employee Resource Groups and a high-impact role in a regulated FinTech environment.

High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.

In our high-trust environment, we empower you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.

We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here.

If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.

DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.