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H Hapag Lloyd VERIFIED EMPLOYER

ServiceNow Solution Engineer.

DevOps & Engineering Full-Time

ServiceNow Solution Engineer: our view in 3 lines...

  • The Role:This role is for a ServiceNow specialist supporting platform delivery and operations within a company’s engineering, architecture and operations team.
  • The Person:The person will design, implement and operate ServiceNow platform capabilities, manage configuration and administration, and ensure platform delivery quality and operational stability.
  • Requirements:The role requires ServiceNow, ITSM, ITOM, CMDB, Discovery, SAM Pro, configuration management, and day-to-day platform operations in a DevOps-oriented delivery model.

About the role

We are looking for the ServiceNow Solution Engineer who will be a member of the Hapag-Lloyd ServiceNow Platform Team, located within Engineering, Architecture & Operations (EAO). 
The role combines both build and run responsibilities in a DevOps-oriented delivery model, covering the technical implementation of new solutions as well as lead administration, configuration management and day-to-day platform operations.

You will work closely with ServiceNow Architects, the Solution Consultant & Demand Manager and external implementation partners. As the primary technical owner of platform delivery quality and operational stability, you will be responsible for designing, implementing and operating platform capabilities across the organization while ensuring reliable and efficient platform operations.

The initial platform scope covers core ServiceNow modules including ITSM, ITOM, CMDB and Discovery, with further expansion planned into additional capabilities such as SAM Pro.

Knowledge Center in Gdansk
One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website -
We offer:
  • Private medical care (Medicover)
  • Gym card (Multisport)
  • Attractive annual bonus up to 22,5% (depending on company performance results)
  • Group life insurance and employee capital plan (PPK)
  • Cafeteria benefit system (cinema tickets, vouchers etc.)
  • Focus on healthy lifestyle (fruit days, bike competitions, football training)
  • Charity and volunteer initiatives
  • Modern and well-connected office (Alchemia complex in Gdańsk Oliwa)
  • Relocation support (financial support, covering immigration process and polish-language lessons for non-Polish citizens)
  • Internal learning management system
  • Development budget (sharing the costs of certifications and conferences/ IT events)
  • Flexible working hours and home office possibility (hybrid work model)
Published July 16, 2026
Location Gdansk, Poland
Category DevOps & Engineering  
Job Type Full-Time