- Ohmcomm Inc
- Philadelphia, PA
- Full-Time
- 76 days ago
- $55,000 – $65,000
Service Manager / Low Voltage IT Service.
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Service Manager / Low Voltage IT Service: our view in 3 lines...
- The Role:This role is for a Service Manager in low voltage and IT related services.
- The Person:The person will oversee daily operations, supervise and coordinate service technicians, manage client relationships, respond to service inquiries, troubleshoot technical issues, and maintain service records.
- Requirements:The ideal candidate has experience in IT and technology systems, skills in managing teams and coordinating service technicians, proficiency in technical troubleshooting and problem-solving, and experience with ConnectWise preferred.
About the role
- Health insurance
- Paid time off
- 401(k) matching
- Competitive salary
The Service Manager will oversee daily operations, ensuring efficient, effective service delivery and follow up.
Responsibilities include supervising and coordinating service technicians, managing client relationships, implementing service policies, and ensuring customer satisfaction. The role also involves responding to service inquiries, troubleshooting technical issues, and maintaining service records.
The Service Manager works directly with the owner of OhmComm, this is a fast-paced position. It requires attention to detail.
Required Qualifications:
Experience in IT and technology (low voltage) systems
Skills in managing teams and coordinating service technicians
Ability to handle customer service and client relationships
Proficiency in technical troubleshooting and problem-solving
Strong organizational and time management skills
Excellent verbal and written communication skills
Experience in project management is a plus
Experience with ConnectWise preferred
Ability to work after hours and weekends expected when needed
