Senior Software Analyst: Office of Innovative Technologies - UTK.

Financial Systems & ERP Full-Time

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Senior Software Analyst: Office of Innovative Technologies - UTK: our view in 3 lines...

The Role:This role is for a senior IT analyst supporting the ERP Student Information System at the University of Tennessee, Knoxville, with a focus on student records.
The Person:The person will provide technical leadership and day-to-day support for the ERP Student Information System, while designing, developing, testing, and documenting software solutions and working with internal and external stakeholders.
Requirements:The role requires ERP, designing, developing, testing, and documenting complex software solutions, day-to-day technical support, strong analytical thinking, problem-solving abilities, and excellent communication skills.

About the role

The IT Analyst IV will serve as the primary technical lead and support specialist for the ERP Student Information System (SIS) with a specific focus in areas of student records. This role will involve designing, developing, testing, and documenting complex software solutions that operate independently or as part of a larger information system. The ideal candidate will be capable of working both independently and collaboratively within a team environment, demonstrating excellent communication skills to interact with internal and external stakeholders. The position requires strong analytical thinking, problem-solving abilities, and a focus on providing day-to-day technical support for the designated information systems.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Published July 14, 2026

Location Knoxville, TN

Category Financial Systems & ERP

Job Type Full-Time

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