The Role

SysGroup is
hiring a Cyber Operations Lead, based in Edinburgh, to head the day-to-day
delivery of our cyber security managed services. This is the senior operational
leadership role in the Cyber Security team under our 2026 operating model: you
own the SOC service, lead the security engineers and analysts, and act as the
escalation point for major security incidents across our client base.

This is a
leadership and delivery role. You will run the operation, develop the people
and own the service - including operational delivery of our Zscaler zero trust
estate.

Requirements

Key Responsibilities

Leadership

·       Lead, coach and develop the
cyber operations engineers and analysts - 1:1s, development plans, hiring and
succession.

·       Own capacity, shift and on-call
planning for a 24/7 security service.

·       Set and track the team's
certification and capability plan against the SysGroup role framework.

·       Own operational reporting:
client-facing security reports, KPIs and continual service improvement.

Security operations

·       Own SOC/SIEM service delivery:
detection coverage, use-case tuning, triage quality and shift handovers.

·       Act as major incident lead for
security events: containment, client communication and post-incident review.

·       Own the vulnerability
management lifecycle across managed clients: scan, triage, remediate, report.

·       Set the standard for EDR and
security tooling configuration, health and response playbooks.

·       Own operational delivery of the
Zscaler zero trust estate (ZIA/ZPA): onboarding, policy lifecycle, tuning and
upgrades.

·       Support Risk & Compliance
engagements (ISO 27001, Cyber Essentials Plus) with operational evidence.

·       Embed AI-assisted workflows
(triage, enrichment, reporting) into the SOC and measure the gains.

Experience

·       5+ years in security operations
within an MSP/MSSP or equivalent multi-client environment.

·       3+ years leading engineers or
analysts, including performance and development responsibility.

·       Track record running major
security incidents end-to-end, including executive-level communication.

·       Operational experience with
Zscaler (or equivalent SSE/zero trust platform) is a strong advantage.

Certifications

·       Essential (or equivalent
experience): Microsoft SC-200, plus an incident response credential such as
GIAC GCIH.

·       Desirable: Zscaler
professional-level certification (ZIA/ZPA), SC-300, AZ-500, ISO 27001 Lead
Implementer, CISSP or CISM.

Benefits

Why Join Us?

Joining Sysgroup means becoming part of a
dynamic and innovative team that is dedicated to excellence. We offer a
supportive, and collaborative work environment, where your ideas and
contributions are valued. Here are some of the benefits of working with us:

Competitive Compensation

We offer a competitive salary package,
including performance-based incentives, to reward your hard work and
achievements.

-          Private Healthcare

-          Life insurance

-          Healthcare cash plan

-          Pension

Growth Opportunities

We believe in investing in our employees'
professional development. You will  have
your own individual development learning paths with access to various training
material and ongoing career advancement opportunities.