- Surglogs
- Full-Time
- 30 days ago
- $71,000/year base salary, $86,000/year on-target-earnings
Customer Success Manager (US East Coast preferred).
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Customer Success Manager (US East Coast preferred): our view in 3 lines...
- The Role:This role supports clients using software for regulatory compliance in ambulatory surgery centers and healthcare facilities.
- The Person:The person will build long-term client relationships, onboard and train customers, educate them on new features and best practices, monitor utilization, and identify upsell and expansion opportunities.
- Requirements:The role calls for extensive knowledge of Surglogs’ software, onboarding and training, educating customers on new features and best practices, and identifying upsell and expansion opportunities.
About the role
Surglogs is an award-winning software solution digitizing and streamlining regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. We are looking for ambitious and passionate individuals who enjoy building relationships with clients to join our quickly growing team and lead the movement together!
About the Position:
Place of work: Remote (US)
Salary range: $71,000/year base salary, $86,000/year on-target-earnings
As a Customer Success Manager (CSM) at Surglogs you are responsible for developing and maintaining long-term business relationships with our clients.
This starts by deeply understanding the customer’s priorities, followed by onboarding and training that ensures they are receiving value from Surglogs’ software.
The CSM is expected to educate their customers on new features and best practices, monitor utilization, and identify upsell and expansion opportunities.
This position requires extensive knowledge of Surglogs’ software and requires the individual to be able to adapt quickly to changes in processes as well as possess strong relationship building skills.
Surglogs is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
