Deployment Strategist.

About the Role

This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fast-growing fintech company building global identity and business verification infrastructure. As a Deployment Strategist, you'll own the end-to-end enterprise implementation experience — bridging customers with product and engineering teams to ensure clients get maximum value from day one, while feeding real-world insights back into how the product evolves.

What You'll Do

• Partner with enterprise customers to design and execute implementations tailored to their specific needs.

• Manage stakeholder relationships across complex, multi-priority enterprise environments from kickoff through go-live.

• Lead detailed project planning and keep cross-functional teams aligned and on track throughout deployments.

• Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly to both technical and non-technical audiences.

• Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes.

• Build documentation, playbooks, and tooling that make future deployments smoother and more scalable.

What We're Looking For

• 4–5+ years of experience, including 3+ years in customer-facing deployment, implementation, or solutions engineering delivering enterprise software.

• Domain expertise in compliance (KYB/KYC/AML) or regulated onboarding is the strongest signal for this role — former Product Owners or Managers from fintech who ran onboarding or KYC workflows are a particularly strong fit.

• Fintech, banking, or startup operating experience; pure management-consulting backgrounds without hands-on operating roles have not converted well historically.

• Proficiency with project management methodologies (Agile, Waterfall, Scrum) and tools such as Jira, Asana, or Monday.com.

• Demonstrated ability to translate between technical and non-technical stakeholders without losing nuance.

• Experience managing cross-functional collaboration across product, engineering, and customer-facing teams to resolve blockers.

• Familiarity with SaaS or fintech products, identity platforms, or payment/financial infrastructure is a plus.

• Exposure to API integrations, data migration, or technical onboarding processes is advantageous.

• Comfort operating in early-stage or high-growth environments with evolving processes and roadmaps.

• Calm, structured, systems-thinking approach — you see how customer decisions ripple through product and operations.

Compensation & Benefits

This company uses a transparent leveling system with no individual salary negotiations — everyone at the same level is paid the same. The base salary range for this role is €93,000–€146,000 annually, with meaningful step-ups between levels. Visa sponsorship is not available.

Location

On-site in Amsterdam, Netherlands.