Lead Product Manager

This is a great opportunity for an individual who wants to develop their career in Mortgages. As a Leader within our Nationwide & The Mortgage Works Incident and System Assurance team, you’ll play a key role in putting things right for mortgage customers, delivering enhancements to get things right first time and ensuring the teams visibility across the wider business. 

You’ll be an expert in problem management, with responsibility for overseeing and managing mortgage incidents, identifying areas for improvement, and resolving complex and high-profile issues as they arise. You’ll support your teams to deliver these remediations efficiently, whilst directly leading on high profile incidents. 

We are happy to consider flexible working approaches to help you perform at your best.
 

The working hours (per week) for this role can be between 32 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton, Bournemouth, London or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
 
If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.