Decagon
52 open positions
About the Company
Decagon develops a conversational AI platform for enterprise customer support, featuring AI agents that deliver human-like responses across chat, email, and voice channels while autonomously handling tasks like refunds and subscriptions. The platform includes tools for visibility, custom rules, and continuous learning to enhance customer experience operations. It serves global brands, achieving high deflection rates and cost reductions as recognized by Forbes AI 50 and G2 awards.
