Satsuma.ai is a technology platform that connects e-commerce merchants to AI agents and conversational commerce channels via a unified API and Model Context Protocol (MCP) infrastructure. It enables secure integration of product catalogs, inventory, carts, and orders with AI shopping assistants like ChatGPT and Gemini, allowing merchants to maintain data ownership while accessing new sales channels. The company positions itself as the leading enabler of agentic commerce for retailers and brands.