- 3dB Labs
- West Chester, PA
- Full-Time
- 40 days ago
IT Generalist.
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IT Generalist: our view in 3 lines...
- The Role:This role is for an experienced IT generalist supporting end users, networking, and virtual infrastructure in a growing technical company.
- The Person:The person will support users, maintain and upgrade devices, onboard new employees, respond to tickets, configure networking permissions, and assist with VMware ESXi and backup and disaster recovery strategies.
- Requirements:The ideal candidate has 5-10 years IT experience, a Bachelors or Associates degree in IT, Computer Systems, or similar, and experience in a Linux and Windows based environment.
About the role
3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission. The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it. Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers' needs. Our products are technically compelling, operationally relevant, and deployed around the globe.
For the IT Generalist role, the major list of duties include:
End User Support
- Maintain/upgrade computers, peripherals, networking equipment, etc.
- Onboard new employees’ computers and handheld devices
- Familiarize new employees with the following systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPN
- Respond to tickets
Networking Support
- Configure devices for appropriate networking permissions
- General troubleshooting/maintenance
- Familiarity with Cisco CLI a plus
Infrastructure Support
- VMware ESXi: assist in creating, configuring, restoring, and migrating VMs
- Create and implement backup and disaster recovery strategies
- Run cable as needed
Requirements
- US Citizen, ability to obtain a US Government Top Secret Clearance
- 5-10 years IT experience
- Bachelors or Associates degree in IT, Computer Systems, or similar
- Experience in a Linux and Windows based environment
- Current or past US security clearance is a major plus
3dB's small but growing team enjoys a great work environment, a flat organization without red tape, competitive compensation, and benefits that include:
- 100% coverage of employee and dependent medical, vision, and dental
- Coverage of co-pays and deductibles
- 401k, profit sharing of up to 25% of your salary
- Flexible hours
- Bank of holiday and PTO hours
3dB Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
