- Bosch Group
- Mirków, 02
- <48 Hours
Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m).
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Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m): our view in 3 lines...
- The Role:This is an internship for a student supporting IT help desk operations in a corporate environment.
- The Person:The person will support the IT Help Desk, handle tickets under supervision, assist with fleet management, provide LAN support, help end users with basic IT issues, and maintain small IT equipment.
- Requirements:The role calls for a current student in IT with basic knowledge of LAN networking, computer hardware, Windows 10 and Windows 11, basic troubleshooting skills, Polish fluency, and English at minimum B2 level.
About the role
Company Description
Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!
Job Description
We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.
This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.
Your responsibilities:
- Support the IT Help Desk in day-to-day operations
- Assist with fleet management and basic IT asset handling
- Provide LAN-related support and basic network troubleshooting
- Handle and resolve IT support tickets under supervision
- Support end users with workplace consulting and basic IT issues
- Assist with setup, handling, and maintenance of small IT equipment
- Ensure timely and customer-oriented support, even under time pressure
Qualifications
- Being a current Student of IT field
- Availability for work min 30h per week
- Basic knowledge of LAN / networking
- Basic computer hardware knowledge
- Familiarity with Windows 10 and Windows 11
- Basic troubleshooting skills
- Interest in workplace IT support and user assistance
- Ability to work with people and a customer-oriented mindset
- Ability to work under time pressure and manage priorities
- Fluent Polish
- English at minimum B2 level
Work mode: on-site, at the Office
Additional Information
Benefits that we offer:
- Paid internship based on a civil-law contract (min 1 year)
- Flexible working time to align with our studies and exams
- Gaining practical knowledge in the international company
- Substantive support from best experts
- LunchPass card Pluxee
- Special conditions for the MultiSport Card
