Business Analyst

Summary

Business Analyst

Stafford, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. 

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. 

The Business Analyst supports National Park Service (NPS) initiatives by analyzing, documenting, and improving business processes that impact park operations and facilities management. This role works closely with project managers, subject matter experts, and park staff to translate operational needs into clear requirements, standardized practices, and user-centered solutions.

The ideal candidate is analytical but practical—someone who can bridge strategy and field execution, ensuring that new processes and tools are both effective and usable in real park environments.

Responsibilities

Business Analysis & Requirements Gathering

• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and document review
• Translate operational needs into clear, actionable requirements and user stories
• Identify gaps between current and future-state processes

Process Improvement & Documentation

• Document current-state and future-state workflows, including process maps and standard operating procedures
• Identify opportunities to improve efficiency, consistency, and user experience across parks and regions
• Support development and standardization of business practices

Systems & Implementation Support

• Support implementation of systems or process changes (e.g., asset management, cost estimating tools)
• Partner with technical teams to ensure business requirements are accurately translated into system functionality
• Assist with testing, validation, and user acceptance activities

Training & Change Enablement

• Collaborate on development of training materials, job aids, and user guidance
• Ensure business processes are clearly reflected in training and communications
• Support adoption by incorporating feedback from park staff and end users

Stakeholder Engagement

• Facilitate meetings, workshops, and working sessions with NPS staff across parks, regions, and programs
• Serve as a liaison between field staff, program leadership, and project teams
• Gather and incorporate user feedback to refine processes and solutions
• Other duties as assigned

Qualifications

• Bachelor’s degree in business, public administration, information systems, or related field (or equivalent experience)
• 3+ years of experience in business analysis, operations, or process improvement
  • Strong experience with Microsoft tools, including:
  • Excel (advanced formulas, pivot tables, data analysis)
  • Power Apps (building simple applications to support workflows)
  • Power Automate (Flow) (automating business processes)
  • Experience gathering and documenting business requirements
• Background check required

Preferred Qualifications:

• Experience supporting federal agencies or public sector clients
• Familiarity with facilities management, asset management, or infrastructure-related programs
• Experience supporting system implementations (e.g., enterprise asset management systems like Maximo)
• Knowledge of business process mapping tools or methodologies (e.g., Visio, BPMN, Lean/Six Sigma)
• Experience working with geographically dispersed or field-based teams

Knowledge, Skills, and Abilities:

• Strong analytical, problem-solving, and critical thinking skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently in a client-facing environment
• Written and verbal communication.
• Microsoft Power Platform (Power Apps, Power Automate).
• Advanced Excel and data analysis.
• Requirements elicitation and documentation
• Process mapping and analysis
• Stakeholder facilitation
• Systems thinking and problem-solving

How you’ll grow  

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.  

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.  

Benefits  

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  

Learn more about what working at Chenega MIOS can mean for you.  

Chenega MIOS’s culture  

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.  

Corporate citizenship  

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  

Learn more about Chenega’s impact on the world.  

Chenega MIOS News- https://chenegamios.com/news/  

Tips from your Talent Acquisition Team  

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  

Chenega MIOS web site - www.chenegamios.com  

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  

LinkedIn - https://www.linkedin.com/company/1472684/  

Facebook - https://www.facebook.com/chenegamios/ 

#Cyberstar, LLC