- Clera
- New York, NY
- Full-Time
- 31 days ago
- USD 140,000 – USD 160,000
Forward Deployed Engineer.
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Forward Deployed Engineer: our view in 3 lines...
- The Role:This is a founding engineering role for someone who can work with customers on scraping and data extraction problems at a data infrastructure startup.
- The Person:The person will work with key customers on scraping and data extraction challenges, own requests end to end, manage scraping engineers, and feed customer context back to the engineering team.
- Requirements:The ideal candidate has 3+ years of professional engineering experience, 1+ years of direct customer-facing technical work, and hands-on experience with web scraping or data extraction infrastructure at scale.
About the role
About the Role
This is a founding Forward Deployed Engineer role at an early-stage data infrastructure startup, sitting at the intersection of customer success and engineering. You'll be the primary technical bridge between the company's largest customers and its product team — owning complex scraping and data extraction challenges end-to-end while helping define a function from the ground up.
What You'll Do
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Work directly with key customers to understand and solve their web scraping and data extraction challenges.
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Own customer requests end-to-end, driving outcomes that measurably improve satisfaction and retention.
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Manage and support a team of scraping engineers who build and maintain data pipelines for customers.
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Surface direct customer context and feedback to the core engineering team to influence the product roadmap.
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Define and scale the Forward Deployed Engineer function as the company grows.
What We're Looking For
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3+ years of professional engineering experience building and shipping software systems.
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1+ years of direct customer-facing technical work — solutions engineering, technical account management, sales engineering, or equivalent.
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Hands-on experience building, debugging, and maintaining web scraping or data extraction infrastructure at scale.
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Proficiency with scraping frameworks such as Selenium, Puppeteer, BeautifulSoup, Scrapy, or similar tools.
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Familiarity with bot detection evasion, request infrastructure, or anti-scraping mitigation techniques.
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Demonstrated ability to manage or mentor engineers, translating customer needs into technical requirements.
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Track record of improving NPS, customer satisfaction, or sales velocity through technical delivery.
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Experience at an early-stage or growth-stage startup (Series A or earlier preferred).
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Background working with data-focused buyers — investment analysts, heads of data, or founders — is a strong plus.
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Experience with data quality assurance, validation pipelines, or structured data delivery is a bonus.
Compensation & Benefits
Salary: $140,000 – $160,000 USD annually. Visa sponsorship is not available for this role.
Location
On-site in New York City, NY. Candidates must be based in or willing to relocate to NYC.
