Tier 3 Engineer – Network Services

ROLE PURPOSE  

Connect is looking for a Third Line Engineer to provide Technical services for Internal and External Clients. This role covers a wide range of activities such as Network Design, installation, support, configuration and integration. Individuals will have a broad range of foundation skills together with a chosen a range of specialisations to achieve this level. 

MAIN DUTIES AND KEY RESPONSIBILITIES  

• Design responsibilities for Network Infrastructure 

• Creation and documentation of HLD and LLD  

• Present solution proposals to potential customers and talk knowledgeably about industry best practices for network design and operation 

• Design and document all aspects of detailed infrastructure solutions including SD-WAN, Routing, Switching and Wireless 

• Where they do not exist, ensure "As-is" Diagrams and documentation are produced for services 

• Support and assist with support teams  

• Producing future architecture documents for services 

• Driving the production and enforcement of network standards and guidelines 

• Providing Guidance for Project Resource Engineers 

• Knowledge Transfer to Peers and development coaching 

• Operational Incident 3rd & 4th Line Support with Root Cause Analysis 

• Whilst you will act as a primary point of responsibility for the specific design activities, you will work closely with other stakeholders to ensure a smooth implementation and transition to operations team 

DESIRABLE SKILLS & EXPERIENCE 

• Proven experience of working within an architect role within projects, providing solution design, project support and delivery of project architecture is essential 

• Designing enterprise network infrastructure in a medium to large company 

• Possess or undertake necessary accreditations 

• BGP, OSPF, QOS, NAT, and general IP routing (including the use of virtual routing domains) and switching 

• Service provider technologies including but not limited to MPBGP, MPLS, VRF-Lite and Carrier Grade NAT 

• Connecting/integrating different providers with their own autonomous systems. 

• Experience in IP addressing on a multiple site/size basis 

• Experience in Juniper Mist 

• Extensive experience in working with as much of the following as possible: 

• Cisco Routing 

• Cisco Switching 

• Cisco Wireless 

• Meraki MX (Routing, Security and SDWAN) 

• Meraki MS (Switching) 

• Meraki MR (Wireless) 

• Zscaler Internet and Private Access 

• Juniper Junos based Routing and Switching 

• Degree in engineering or related qualification / 5+ years practical experience in a similar role  

• Experience and formal training on 2 or more of our technology partners portfolios  

• CCIE/CCNP Certification is a distinct advantage  

KEY COMPETENCIES  

• Customer Focused  

• A self-motivated team player with excellent interpersonal skills  

• An outgoing individual willing to participate as part of a small and flexible team  

• Flexible approach to working hours and work locations to support contracts throughout UK and Europe is essential  

• Ability to work effectively under pressure.  

• Excellent communication skills at all levels  

• Good organizational and time management skills