HOME Software Engineering & Dev Engineering Manager, Shipping & Logistics
  • Loopreturns
  • Full-Time
  • 31 days ago
  • USD 150,000 – USD 190,000
Loopreturns VERIFIED EMPLOYER

Engineering Manager, Shipping & Logistics.

Remote Software Engineering & Dev Full-Time

Engineering Manager, Shipping & Logistics: our view in 3 lines...

  • The Role:This role is for an engineering manager leading software work on shipping and logistics systems for a commerce operations platform.
  • The Person:The person will lead and grow an engineering team, own shipping and logistics systems end to end, set technical direction and delivery processes, champion AI adoption, and work with Product and Design on the roadmap.
  • Requirements:The ideal candidate has 3+ years of experience managing product-focused software engineering teams, plus experience in SaaS, startup, or ecommerce environments and exposure to shipping, fulfillment, reverse logistics, or complex integrations.

About the role

About the Engineering Organization:

The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.

About the Role:
We’re hiring an Engineering Manager to lead a cross-functional product team at Loop. In this role, you’ll be responsible for the team’s technical direction, delivery, structure, and overall health. You’ll support and grow an autonomous, self-managing, high-performing team while partnering closely with product and design to build valuable, high-quality software. You’ll balance features, tech debt, support, and innovation work, and make decisions that align with Loop’s broader vision and engineering standards.

You’ll hold formal authority over your team’s roadmap, backlog, technical direction, and hiring decisions, while actively seeking input from your team and stakeholders. You’ll be expected to drive strong execution, clear communication, and a culture of trust and accountability. Above all, you’ll lead with empathy, model Loop’s values, and help your team stay focused on what matters most.

You’ll serve as one-third of the product trifecta (Engineering, Product, Design), so success in this role depends on your ability to collaborate effectively, communicate proactively, and build trust with your counterparts. This role is highly autonomous, and we expect our managers to be curious, decisive, and action-oriented; someone who looks ahead, adjusts course early, and keeps the right people informed throughout.

Our Blended Work Environment:

At Loop, we're intentional about how we work so everyone can do their best work. We call this our Blended Working Environment. Our team is based across our headquarters in Columbus, Ohio, as well as Hub and Secluded locations throughout the United States, select Canadian provinces, the United Kingdom, and select Australian states.

For this role, we're looking for someone based in the United States. 

Our Tech Stack:

PHP/Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake. Our hiring process is tech-stack agnostic.

#LI-JG1
Loop Story
Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.
We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.
Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.
Learn more about us here: https://loopreturns.com/careers.
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Published August 27, 2026
Location United Kingdom
Job Type Full-Time