Insight and Data Analytics Lead.

Data Governance & Management Full-Time

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Insight and Data Analytics Lead: our view in 3 lines...

The Role:Lead insight and analytics work to understand clergy engagement with services and inform service, product and strategic decisions for Financial Wellbeing.
The Person:Design and run feedback mechanisms, manage data flows across systems, ensure data accuracy and governance, and generate insights to inform service development and strategic decision making.
Requirements:The role explicitly references data governance and GDPR and managing data flows and feedback mechanisms.

About the role

As Insight & Data Analytics Manager, you will be the organisation’s expert on understanding what our data is telling us about how clergy engage with our services, and supporting decision making on future service and strategy.. Working with customer service and technical colleagues, you will design and run feedback mechanisms, manage data flows across systems, and generate insight that directly informs service development, product design and strategic decision making.

This role ensures the accuracy and completeness of our data while also designing the frameworks we use to measure impact. You will work closely with the Digital Manager to ensure data flows are robust, with the Head of Customer Service to ensure feedback is practical, evidence based and actionable, and with colleagues across Housing and Pensions to build a joined-up view of the customer journey. Data governance will be key in the role, working with the Director and Performance lead to ensure appropriate GDPR and data management is maintained.

Ultimately, your work will ensure that our Financial Wellbeing services are grounded in evidence, responsive to customer needs, and able to demonstrate its impact to senior leaders.

Please note that you will not be able to view the role description after the closing date. We suggest that you save a copy of this page before you submit your application.

About the NCIs

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

Strive for Excellence
Show Compassion
Respect others
Collaborate
Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.

Use of AI in your application

We appreciate that you may want to use AI tools to help you with your application. We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you. One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona. If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.

Published July 6, 2026

Location London, United Kingdom

Category Data Governance & Management

Job Type Full-Time

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