- Protolabs
- Amsterdam, NH
- Full-Time
- 17 days ago
Desktop Support Analyst.
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Desktop Support Analyst: our view in 3 lines...
- The Role:This role is for a Desktop Support Analyst supporting employees’ workplace technology at a digital manufacturing company.
- The Person:The person will handle first and second line support, manage endpoints and identity access, support conferencing and workplace tools, and document processes, runbooks, and knowledge base content.
- Requirements:The ideal candidate has 2–5 years in Service Desk/Desktop Support, strong troubleshooting across Windows 11 and macOS, experience with ticketing systems and remote support tools, and working knowledge of Microsoft 365 administration.
About the role
Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
We are looking for a Desktop Support Analyst to join our team in AMS!
This is an onsite, fixed-term role, and we are accepting applications from candidates based in the Netherlands.
The Desktop Support Analyst is the face of IT for our employees—resolving tickets, supporting endpoints (Windows/macOS), managing user onboarding/offboarding, and keeping our core workplace tech running smoothly. This role combines Service Desk (L1/L2) responsibilities with onsite and remote Desktop Support.
Sounds interesting? Apply now!
