- PwC
- Karachi, SD
- Full-Time
- 53 days ago
IT System Administrator.
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IT System Administrator: our view in 3 lines...
- The Role:This role is for an IT System Administrator supporting internal information technology operations in a professional services firm.
- The Person:The person will administer Windows Server and Active Directory, support Microsoft Azure and Entra ID, troubleshoot networking and security issues, manage patching and backups, and handle incidents through ServiceNow.
- Requirements:The ideal candidate has Windows Server administration, Active Directory Domain Services, Microsoft Azure, Microsoft Entra ID, TCP/IP troubleshooting, PowerShell scripting, ServiceNow, and ITIL experience.
About the role
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Windows Server & Active DirectoryÂ
- Windows Server administration (2019/2022/2025)Â
- Active Directory Domain Services: users, groups, OUs, GPOs managementÂ
- File/print services, NTFS permissions, and access controlÂ
- Windows hardening and baseline security configuration as requiredÂ
Microsoft Azure (Hybrid/Cloud)Â
- Azure fundamentals with hands-on administration experienceÂ
- Microsoft Entra ID (Azure AD): users/groups, app registrations (basic), conditional access conceptsÂ
- Azure virtual machines and VM lifecycle (provisioning, scaling basics, monitoring)Â
- Storage concepts (Azure Storage accounts, basic file/blob usage) and networking basics (VNets, NSGs)Â
- Azure logging/monitoring (Azure Monitor / Log Analytics concepts)Â
Networking & ConnectivityÂ
- TCP/IPÂ troubleshootingÂ
Security, Compliance & OperationsÂ
- Patch management and vulnerability remediation processes (Windows Update/SCCM)Â
- Backup and restore operations (system state, file/application recovery support)Â
- Logging, auditing, and investigation support using Event Logs and monitoring toolsÂ
- MFA/conditional access support and troubleshootingÂ
- Incident/change workflow participation (ITIL concepts)Â
Automation & TroubleshootingÂ
- PowerShell scripting for automation (user provisioning, reporting, patch checks, basic remediation)Â
- Strong troubleshooting skills using logs, event viewers, services, and network testsÂ
Tooling & TicketingÂ
- Working knowledge of ITSM tools (ServiceNow)Â
- Monitoring/alerting and responding to incidents based on SLAsÂ
Desirable Â
- Experience with RDS, IIS, and Windows licensing/activation supportÂ
- Familiarity with virtualization (VMware or Hyper-V)Â
- Microsoft certifications: AZ-104, AZ-900, or equivalent Windows/AD credentialsÂ
Qualification Required: Bachelor's in Computer Science, Information Systems, Software Engineering or a related discipline from an HEC-recognized university (Master’s degree would be a preference)Â
Minimum Years of Experience: 2 yearsÂ
Certification(s) Preferred: MCSE, MCSA, PMP, ITIL COBIT Â
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
