- Rexa, Inc.
- West Bridgewater,
- Full-Time
- 82 days ago
IT Specialist.
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IT Specialist: our view in 3 lines...
- The Role:Provides day-to-day IT technical support for computers, communication devices, software and user accounts in a business environment.
- The Person:Purchases, configures, maintains and tracks technology assets, sets up user accounts and security groups in Active Directory/Microsoft Entra, provides helpdesk troubleshooting and supports conference room and other hardware.
- Requirements:Familiarity with Microsoft networks, SQL, Azure, backup solutions, virus protection packages and Microsoft administration certificate preferred.
About the role
The incumbent will provide day-to-day IT technical support for computers, communication devices, software, user accounts and related business technology.
Responsibilities
- Purchases, configures, maintains, tracks, and provides user support for technology assets, including but not limited to computers and peripherals, tablets, cell phones, desk phones, printers, software, licenses, and equipment assignments.
- Installs and configures standard and approved special-request software.
- Provides user support and troubleshooting for approved business software.
- Maintains security training software and assists with user enrollment, tracking, and reporting.
- Sets up and maintains user profiles, group mailing lists, and security groups in Active Directory and Microsoft Entra
- Provides user support for conference room technology, printers and other approved hardware.
- Provides IT helpdesk troubleshooting and support and manages tickets in a timely manner.
- Serves as a liaison with IT Consultants
Education and Experience
- Bachelor’s degree in computer science or related field or at least four years of experience working in an IT environment.
- Microsoft administration certificate preferred.
Knowledge and Skills
- Familiarity with Microsoft networks, SQL, Azure, backup solutions, and virus protection packages.
- Good interpersonal and communication skills.
- Ability to work in a fast-paced environment with minimal supervision.
- Strong attention to detail and accuracy, with the ability to multitask and maintain confidentiality.
- Ability to troubleshoot and resolve networking issues.
- Ability to set up and troubleshoot IT equipment.
We offer full benefits and competitive compensation.
Hourly range: $29.04 - 36.30 depending on experience
Benefits:
- 401(k) with company match
- Health insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account
- Health Savings Account
- Life insurance
- Paid vacation and sick time
- Parental leave
- Tuition reimbursement
- 11 company paid holidays
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
*This organization participates in E-Verify.*
