- Spinai
- Pune, MH
- Full-Time
- 24 days ago
Technical Writer (Pune, India).
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Technical Writer (Pune, India): our view in 3 lines...
- The Role:This role is for a technical writer creating documentation and tutorials for B2B SaaS security and data protection products.
- The Person:The person will create and maintain user guides, release notes, knowledge base articles, process documentation, troubleshooting FAQs, walkthroughs, and training materials for product certificate programs.
- Requirements:The role calls for 3+ years of technical writing experience, Jira, Confluence, a Bachelor's degree in a related field, and a sample portfolio.
About the role
About Us
Spin.AI is the parent company of Revyz. Together, we are fast-growing B2B SaaS companies dedicated to cloud data protection, enterprise cybersecurity, and automated data management. We build cutting-edge cloud security and disaster recovery solutions for modern enterprises.
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Spin.AI provides an all-in-one SaaS security platform called SpinOne that protects mission-critical data across environments like Google Workspace, Microsoft 365, Salesforce, and Slack. Our software helps organizations stop ransomware (with an industry-leading 2-hour recovery SLA), uncover "Shadow IT" risks, and manage SaaS Security Posture Management (SSPM).
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Revyz operates as a specialized subsidiary within the Spin.AI family and is a data security and compliance platform purpose-built for the Atlassian ecosystem. Our native SaaS applications help IT and security teams automatically back up, clone, optimize, and granularly restore critical data within Jira Software, Jira Service Management (JSM), and Confluence Cloud.
Summary
As a Technical Writer, you will bridge the gap between complex engineering concepts and compelling, educational content for Revyz & Spin.AI’s SaaS products. You will be working closely with engineering, product marketing, and customer enablement to create resources that don’t just document what the product does, but accelerate a user from novice to power user. Your goal is to build out a modern documentation infrastructure that drives platform adoption and builds brand trust across technical communities. Your primary goal will be to author high-quality user guides, support documentation, and tutorials that empower both internal teams and external customers to maximize the value of our products.
