- THG
- UK,
- 2 weeks ago
Job Description
<div class="content-intro"><p><strong><span data-contrast="auto">About THG</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":279}"> </span></p>
<p><span data-contrast="auto">We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="auto">Our portfolio of</span><span data-contrast="auto"> leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="none">From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="none">With us, you’ll go further, faster. What are you waiting for?</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p></div><p><strong><span data-contrast="auto">Role: Marketing Executive – Myvitamins</span></strong></p>
<p><strong><span data-contrast="auto">Reporting to: Head of Digital </span></strong></p>
<p><strong><span data-contrast="auto">Location: THG HQ, Manchester (WA15 0AF), Fully office based</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">Nutrition & Wellness</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions, we’re a force for good, and we keep it real. These are the values that drive our team through every day. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">Why be a Marketing Executive at Myvitamins?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><span class="TextRun SCXW77805628 BCX0" lang="EN-GB" data-contrast="auto"><span class="NormalTextRun SCXW77805628 BCX0">The </span><span class="NormalTextRun SCXW77805628 BCX0">Marketing Executive will </span><span class="NormalTextRun SCXW77805628 BCX0">be responsible for</span><span class="NormalTextRun SCXW77805628 BCX0"> developing and executing data-driven strategies to enhance customer engagement, loyalty, and lifetime value. This role is crucial in ensuring </span><span class="NormalTextRun SpellingErrorV2Themed SCXW77805628 BCX0">Myvitamins</span><span class="NormalTextRun SCXW77805628 BCX0"> maximizes customer retention through personalized marketing initiatives across various digital channels, including email, SMS, loyalty programs, and CRM-driven campaigns. </span><span class="NormalTextRun SCXW77805628 BCX0">The ideal candidate will have a strong analytical mindset, experience in lifecycle marketing, and a passion for </span><span class="NormalTextRun SCXW77805628 BCX0">optimizing</span><span class="NormalTextRun SCXW77805628 BCX0"> customer journeys.</span></span><span class="EOP SCXW77805628 BCX0" data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">As Marketing Executive, you’ll:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Analyze key retention metrics such as churn rate, repeat purchase rate, and customer lifetime value.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Utilize tools like Google Analytics, CRM platforms, and data visualization tools to assess campaign effectiveness.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Provide detailed reports and actionable insights to refine retention strategies</span></li>
<li><span data-contrast="auto">Develop and implement customer retention strategies to drive repeat purchases and increase customer lifetime value.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Utilize data-driven insights to segment customers effectively and personalize marketing communications.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Optimize the customer journey by identifying friction points and enhancing user experience.</span></li>
<li>Work closely with the creative and content teams to develop engaging and relevant customer communications.</li>
<li>Collaborate with the e-commerce and product teams to ensure alignment between retention initiatives and product availability.</li>
<li>Partner with the paid media team to create synergy between acquisition and retention efforts.<span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What skills and experience do I need for this role?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p> </p>
<ul>
<li data-start="95" data-end="214">1-2 years marketing experience, across CRM or Paid Media is advantageous </li>
<li data-start="95" data-end="214">Assisted in analyzing key retention metrics, including churn rate, repeat purchase rate, and customer lifetime value.</li>
<li data-start="217" data-end="343">Gained hands-on experience with tools such as Google Analytics, CRM platforms, and dashboards to track campaign performance.</li>
<li data-start="346" data-end="460">Supported the preparation of reports and presentations with actionable insights to improve retention strategies.</li>
<li data-start="463" data-end="566">Contributed to customer segmentation projects to help personalize email and marketing communications.</li>
<li data-start="569" data-end="676">Helped identify areas of friction in the customer journey and suggested improvements for user experience.</li>
<li data-start="679" data-end="768">Collaborated with creative and content teams to draft engaging customer communications.</li>
<li data-start="771" data-end="908">Worked closely with cross-functional teams, including e-commerce, product, and paid media, to align on retention and acquisition goals.</li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">What’s in it for me?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">Career Development</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Access bespoke development programmes that have been designed and developed by our in-house L&D team. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Enhanced Leave</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">25 days annual leave plus bank holidays. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Enhanced maternity and paternity pay, depending on length of service. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Up to 10 days compassionate leave. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Buy back up to 3 days each year. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Unlock 2 days volunteer leave after 12-months. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Wellbeing Support</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Access face-to-face and virtual appointments with our in-house GP. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access our in-house CBT therapist. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">State-of-the-art on-site gym. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access to our on-site physio. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Other Perks</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Save up to 12% on the cost of personal tech through our salary sacrifice scheme. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Subsidised bus pass from Manchester City Centre to our ICON office. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Up to 50% staff discount on THG brands. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">On-site staff shop. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access to on-site barber </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Anniversary gifts when you hit 5 and 10 years of service.</span></li>
</ul><div class="content-conclusion"><p><strong>THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.</strong></p>
<p><strong>THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.</strong></p>
<p><strong>Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our <span class="mark75xs2u5gf" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Talent</span> team to discuss further.</strong></p></div>
