UX Designer – Design Systems

Company Description

TOPdesk is an international Software company specializing in service management with 700 employees in 8 countries and 5,000 customers worldwide. For our office in Delft, Kaiserslautern or Budapest, we are looking for a UX Designer - Design Systems.

Your environment
As a UX Designer - Design Systems, you’ll join a multidisciplinary product enablement team, collaborating closely with Product Managers, Engineers, and other UX Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.

Job Description

• Adapt the design system to enable accurate prototyping with AI tooling.
• Own components, patterns, and usage guidelines from definition to delivery.
• Proactively identify gaps in the enterprise system and translate insights into accessible, inclusive, and scalable solutions.
• Create prototypes to demo, test, and communicate component behavior to stakeholders.
• Facilitate ideation and problem-solving with teammates and stakeholders.
• Ensure consistency and efficiency across the system; propose new components or improvements when needed.
• Define how design and code intersect, including AI-driven and token-aware surface needs.
• Validate and refine components through feedback, usability testing, and data analysis.
• Deliver clear documentation and handover materials for seamless developer implementation.
• Collaborate closely with Product Managers, Engineers, and Designers to shape system decisions.
• Contribute to raising design maturity and improving design processes across the organisation
• Stay current on emerging trends, tools, and best practices in design systems and AI tooling.

Qualifications

• 5+ years of professional UX design experience
• Degree or vocational qualification in design, HCI, or a related field.
• Deep knowledge of design systems; not just how they work, but why.
• Hands-on experience integrating design systems with AI tooling and token-based interactions.
• Skilled in Figma for component and pattern design, prototyping, and documentation.
• Experienced working across design, engineering, and accessibility.
• Confident driving strategic decisions in a product triad.
• Strong collaborator with clear communication across Engineers, PMs, and Designers.
• Passionate about accessibility, inclusivity, and solving complex system-level challenges.
• Proactive mindset; you come with a plan, not just intent.
• Portfolio showing end-to-end design system work at meaningful scale.

Additional Information

• Working at one of the best employers in the Netherlands.
• Contributing to an international, growing company.
• 10 to Grow: you get 10% of your gross full-time salary and 10% of your contractual working time to spend freely on your personal development.
• Energy left? Use 2.5% of your time for volunteer work.
• Above all, be yourself! Diversity, inclusivity and social responsibility are of paramount importance to us.