Payroll and Benefits Administrator

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

• Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

• Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

We are seeking a proactive and detail-oriented Payroll & Benefits Administrator to join our Finance team. Reporting to the Payroll Manager, this role is responsible for the accurate and timely processing of payroll and the administration of employee benefits across North America, EMEA, and APAC. The position ensures compliance with federal, state/provincial, and local regulations while providing high-quality support to employees and cross-functional partners. The ideal candidate brings at least two years of hands-on payroll and benefits experience and is highly organized, detail-oriented, and service-focused.

This is a full-time hybrid position based out of our Mount Pleasant office in Vancouver, with three in-office days per week.

What You’ll Be Doing:

• Prepare and administer full-cycle semi-monthly salaried payroll for North America,

• Review and reconcile payroll register, reports, and general ledgers entries, partnering with Finance to ensure accurate accounting

• Ensure compliance with applicable payroll legislation across North America, including taxes, garnishments, and statutory deductions

• Administer employee benefit programs, including health, dental, vision, life insurance, COBRA, and retirement plans (401(k)/ RRSP)

• Manage benefit enrolments, life events, changes, termination, serving as the primary point of contact for employee benefit inquiries

• Liaise with benefit providers, brokers, and payroll vendors to ensure accurate deductions, remittances, and timely invoice reconciliation

• Support month-end, year-end, and audit activities, including T4s, W-2’s, ROEs, benefits reporting, and regulatory filing (ACA, PCORI, WCB, Employer Health Tax)

What You’ll Bring:

• PCP certification or working towards these certifications

• Post-secondary degree in Finance, Accounting, or related field

• 2+ years of experience in payroll and benefits

• Working knowledge of North American payroll practices and benefit regulations (e.g ACA, 401(k), RRSP, WCB, Employer Health Tax)

• Strong Analytical, troubleshooting, and problem-solving Skills

• High attention to details, confidentiality, and organizational skills

• Experience with payroll systems (eg. Payworks, ADP WFN) and advanced Excel skills

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.