- University Of Tennessee
- Knoxville, TN
- Full-Time
- 46 days ago
- $55,000 – $60,000
Senior IT Technician: Tickle College of Engineering - UTK.
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Senior IT Technician: Tickle College of Engineering - UTK: our view in 3 lines...
- The Role:This role supports the Tickle College of Engineering’s offices and departments with desktop and technical support.
- The Person:The person will provide desktop and technical support to the college’s dean’s office, administrative offices, program offices, and academic departments.
- Requirements:The advert specifies direct technical support, desktop support, seven Service Level Agreements, and reporting to the Director of IT and IT Manager.
About the role
The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support to the Tickle College of Engineering Office of the Dean, six TCE administrative offices, nine TCE program offices, and multiple academic departments. This broad scope includes approximately 815 faculty, staff, and graduate students. Each position will provide desktop and technical support required under seven Service Level Agreements, as directed by the IT Manager.
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
