Senior CRM Marketing Officer (French Speaker) | SM&W

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Natixis In Portugal
Published
April 27, 2026
Location
Lisbon, Portugal
Job Type

Senior CRM Marketing Officer (French Speaker) | SM&W: our view in 3 lines...

  • The Role: A senior CRM marketing officer role supporting Groupe BPCE's marketing operations from a centre of expertise focused on banking and asset management. The person will oversee CRM campaigns, supervise CRM campaign assistants, liaise with Paris marketing project managers and monitor campaign KPIs and performance reports.
  • Requirements: Required qualifications include a degree in Marketing or Business and Economics and good knowledge of CRM. The role also requires fluency in English and French (minimum B2) and the ability to monitor KPIs and create performance reports.

Job Description

Company Description

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. 

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Job Description

Main tasks and goals:

  • Liaison for the marketing project managers in Paris;
  • Liaison for operational activities with the Team Leader;
  • Supervises and develops the skills of the CRM campaign assistants;
  • Is responsible for the campaigns and assures their quality;
  • Monitors KPIs and create performance reports for the campaigns.

Qualifications

  • Marketing or Business and Economics; 
  • CRM - good knowledge;
  • Fluent in English and French (minimum B2); 
  • Rigorous;
  • Organized;
  • Communicative;
  • Altruistic. 

We will only consider English Cv's.

Additional Information

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.

Key Skills
? Key Skills in dark blue have been inferred based on similar industry roles
Marketing Automation Campaign Management KPI Reporting Excel Salesforce Marketing Cloud CRM

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