- Oracle
- Kansas City, KS
- Full-Time
- 87 days ago
- $53,700–$104,900
System Administrator 1-IT.
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System Administrator 1-IT: our view in 3 lines...
- The Role:This role is for an early-career system administrator supporting hardware installation, cabling validation, and incident handling under supervision.
- The Person:The person will install and troubleshoot hardware, validate cabling, monitor ticket queues, escalate unresolved incidents, attend training, and help identify resiliency, reliability, and availability risks.
- Requirements:The posting requires end-to-end hardware installation and troubleshooting, cabling validation, ticket queue analysis, escalation of unresolved issues, and an understanding of resiliency, reliability, and availability risks.
About the role
Conducts end-to-end hardware installation and troubleshooting with supervision. Supports cabling validation, and problem solving to establish error free connections. Monitors, reviews, and analyzes ticket queues addressing basic incidents and escalating more complex or unresolved issues to senior technicians. Attends training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Begins to understand serving as a technical liaison for technical teams and provides knowledge to identify and resolve resiliency, reliability, and availability risks
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