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American Express VERIFIED EMPLOYER

Technology Vendor Manager - Software.

Compliance & Risk Management Full-Time
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Technology Vendor Manager - Software: our view in 3 lines...

  • The Role:This role manages technology vendor relationships and third-party risk for software suppliers at American Express.
  • The Person:The person will oversee strategic software vendors, develop negotiation strategies, negotiate contracts, manage vendor performance, build demand forecasts, and drive cost optimization.
  • Requirements:The ideal candidate has a strong background in negotiations, vendor management, or third-party risk management focused on technology.

About the role

Looking to join a team in Technology that is dynamic, fast paced and forward looking? American Express is continuing to grow its Technology Vendor Management (TVM) team and capabilities to ensure our most critical third-party relationships deliver optimal value, resilience, and risk management at enterprise scale.

This Phoenix based role will be responsible for the ongoing governance and oversight of strategic third parties covering a broad spectrum of Software.  
We are looking for a candidate with a strong background in negotiations, vendor management or third-party risk management (specifically focused on technology) to develop effective strategies to engage with external software vendors with the objective of achieving optimal performance and value.  

The role operates as a key relationship and decision-lead position, partnering closely with Engineering, Global Supply Management (Procurement), General Counsel Office (Legal), and Technology delivery teams. The successful candidate will help develop negotiation strategies, team with internal business partners to negotiate contracts, partner with individual business units to develop a demand forecast, manage vendor performance, and drive cost optimization while maintaining strong vendor relationships.    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​
Published July 21, 2026
Location Phoenix, AZ
Category Compliance & Risk Management  
Job Type Full-Time  

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