NA Principal Federal HCM Solution Engineer – GDI.

• Serve as a forward-deployed Oracle Cloud HCM solution engineer supporting a large-scale Federal HR modernization program.
• Act as a trusted functional and technical advisor to Federal Civilian Agency stakeholders, implementation partners, and Oracle delivery teams.
• Provide broad HR and HCM process coverage across Core HR, workforce structures, benefits, payroll, time and labor, compensation, talent management, recruiting, reporting, security, data, and integrations.
• Participate in customer workshops, discovery sessions, design discussions, fit-gap reviews, testing activities, and implementation workstreams.
• Translate Federal HR requirements, policies, data standards, regulatory obligations, and modernization objectives into practical Oracle Cloud HCM recommendations.
• Provide hands-on assistance with solution configuration, prototypes, demonstrations, integrations, reporting, data conversion, and technical troubleshooting.
• Review solution designs and identify functional gaps, technical risks, integration dependencies, and implementation challenges.
• Partner with customers and implementation teams to resolve issues, improve design decisions, and maintain alignment between Federal HR requirements and Oracle Cloud HCM capabilities.
• Support testing, deployment readiness, cutover, stabilization, and post-production adoption.
• Coordinate high-priority customer escalations across Oracle Support, Product Management, Development, Consulting, Customer Success, and Solution Engineering.
• Maintain clear ownership and visibility of priority issues from identification through resolution.
• Provide customer and Oracle leadership with clear status updates, risk assessments, recommendations, and proposed paths to resolution.
• Build trusted relationships with Federal HR leaders, program executives, technical teams, implementation partners, and other customer stakeholders.
• Support targeted Federal HCM presales activities, including discovery, demonstrations, technical presentations, and solution validation.
• Develop reusable Federal HCM demonstrations, reference materials, implementation guidance, solution patterns, and customer-facing technical content.
• Capture implementation lessons and product feedback to improve Oracle’s Federal HR solutions and future customer outcomes.
• Support other Federal Civilian, Tribal, and select Canadian public-sector HCM engagements as business needs require.

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