Work at Serval.

Technology Agentic AI Artificial Intelligence (AI) Business Process Automation (BPA) Identity Management Software

Open roles 5

Founded 2024

Type Private

Team size 51–200

Headquarters San Francisco

Website serval.com

Legal name Serval, Inc.

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Open roles at Serval

5 open roles

Emerging Markets Strategy & Ops New York · New York $190,000–$235,000 <72 Hours

Security Engineer, Detection and Response San Francisco · San Francisco $200,000–$325,000 33 days ago

Solutions Engineer, Enterprise San Francisco · San Francisco $250–$250,000 33 days ago

Deployment Strategist London · London Salary TBC 67 days ago

Revenue Strategy & Operations Lead San Francisco · San Francisco $195,000–$250,000 76 days ago

About Serval

Serval is an AI-native enterprise automation and service management platform that unifies help desk, access management, and workflow automation in a single product. The company uses AI agents to automate employee support and operational requests across IT and other internal business functions, positioning itself as a modern alternative to legacy service management tools.

Products & services

Resolve Requests Automates help desk tasks by handling employee requests, provisioning access, and answering questions via Slack, email, or web portal.
Build Workflows Enables users to create IT automation workflows using natural language, converting descriptions into executable, code-based automations.
Transform Ticketing Provides an AI-native ticketing system with two-way synchronization to third-party platforms and AI-assisted ticket resolution.
Manage Access Delivers AI-powered privileged access management with customizable policies, approvals, and automated provisioning and deprovisioning.
Serval Insights Analyzes historical ticket data to categorize issues and identify automation opportunities for IT support teams.
Public API Offers REST endpoints and webhooks for integrating Serval data and automations with external systems and custom tools.

Leadership

Jake Stauch Founder and CEO
Alex McLeod Co-Founder and CTO
Sam Stewart Head of Security

Work at Serval.

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