- Honeywell
- Costa Mesa, CA
- Full-Time
- 47 days ago
- $60,800–$76,000
Technical Support Professional.
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Technical Support Professional: our view in 3 lines...
- The Role:This role supports internally developed enterprise client-server and web-based applications connected to Microsoft SQL Server.
- The Person:The person will resolve complex customer issues, support software deployment, communicate with customers, perform root-cause analysis, transfer knowledge, and work with Support and Sustaining Engineering teams.
- Requirements:The role requires expert software and technical support for internally developed enterprise client-server and web-based applications connected to Microsoft SQL Server, plus root-cause analysis and knowledge transfer.
About the role
As a Technical Support Professional here at Honeywell, you will provide expert software and technical support for internally developed enterprise client-server and web-based applications connected to Microsoft SQL Server. This role resolves complex customer issues, supports software deployment, and builds strong customer relationships through timely communication, root-cause analysis, and knowledge transfer. Working across Support, Sustaining Engineering, and other cross-functional teams, this position contributes directly to customer satisfaction as a part of the Customer Success organization within MAS and Honeywell.
You will report directly to our manager and you’ll work out of our Costa Mesa, CA location on a hybrid work schedule.
In this role, you will impact the success of our technical support operations, the satisfaction of our customers, and the growth of the organization by delivering expert assistance and collaborating with cross-functional teams.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

