Customer.io is a customer engagement and marketing automation platform that helps companies send event-driven email, SMS, push notifications, and in-app messages using customer data. It serves a wide range of businesses, from startups to large brands, and is positioned as a scalable product company in the SaaS messaging and lifecycle marketing market.

Products & services

Customer.io Platform A cloud-based platform that manages and personalizes customer communications across multiple channels using first-party data and automation.
Data & Integrations Tools and APIs to collect, unify, and route first-party customer data across various sources and destinations for campaign activation and analysis.
Journeys A visual workflow builder for creating and automating personalized customer messaging campaigns across multiple channels.
Insights & Analytics AI-powered analytics tools that provide insights, recommendations, and performance tracking for customer engagement campaigns.
Design Studio An email creation tool combining visual editing and developer features to build and manage on-brand, responsive email content at scale.
Parcel An email coding platform for developers and marketers to code, preview, and collaborate on high-quality, responsive emails.

Leadership

Colin Nederkoorn Founder & CEO
Jennifer Fong Chief People Officer
Bill Miksich Chief Of Staff
Jon Hawkins CRO
John Allison Founder

Seniority mix

Entry & junior 1 role
Mid-level 3 roles
Senior 1 role
Lead & principal 3 roles
Manager & above 0 roles

Based on 8 open roles

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