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American Express VERIFIED EMPLOYER

Senior Product Manager, Internal Tools - Resy.

Product Management Full-Time
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Senior Product Manager, Internal Tools - Resy: our view in 3 lines...

  • The Role:Senior Product Manager role focused on internal tools and platform capabilities for Resy teams at American Express.
  • The Person:The person will lead strategy and execution for internal tools, identify opportunities to productize internal processes, and work with Engineering and business stakeholders on secure, scalable capabilities.
  • Requirements:The role requires experience in product management, strategy, and leadership.

About the role

Resy is seeking an experienced Product Manager to lead the strategy and execution of internal tools and platform capabilities that improve how Resy teams operate. In this role, you will help teams across Support, Sales, Implementation, Marketing, Operations, and Product work more efficiently by building scalable internal products that simplify workflows, reduce manual effort, and enable teams to better serve restaurants and diners.

You will play a key role in identifying opportunities to productize internal processes across the organization, partnering closely with Engineering and business stakeholders to deliver secure, scalable internal capabilities. From workflow automation and administrative tooling to AI-enabled experiences and operational platforms, you'll help shape the future of how Resy teams work.

If you thrive at the intersection of product management, systems thinking, operational excellence, and emerging technology—and are excited about building products that empower internal teams—this role offers the opportunity to make a meaningful impact.

 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​
Published August 21, 2026
Location New York, NY
Category Product Management  
Job Type Full-Time  

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