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American Express VERIFIED EMPLOYER

Senior Analyst - Reporting, Measurement & Analytics.

Marketing Analytics & Automation Full-Time
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Senior Analyst - Reporting, Measurement & Analytics: our view in 3 lines...

  • The Role:This role is for a senior analyst focused on reporting, measurement and analytics for a demand generation team in a payments business.
  • The Person:The person will oversee reporting and measurement across the marketing and sales funnel, run analytical deep dives, improve digital measurement strategy, and turn data into insights and recommendations for senior leaders and business partners.
  • Requirements:The role calls for analytical rigor, business acumen, structured problem solving, strong executive communication, and experience with reporting and measurement across the full marketing and sales funnel.

About the role

Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment (SME) is the largest GCS customer segment with strong growth momentum and remains a key area of investment.

The Middle Market Demand Generation team sits within the Managed Marketing & Prospect organization in GCS. The team is essential to the U.S. SME Sales & Marketing engine, warming and delivering high-intent leads for sales and driving acquisitions via the digital site experience. 

The Senior Analyst, Reporting, Measurement & Analytics will play a critical role in understanding and improving the performance of the Middle Market demand-generation engine. The role will oversee reporting and measurement across the full marketing and sales funnel, lead complex analytical deep dives to identify performance drivers and opportunities, and help evolve the team's digital measurement strategy.

This role will translate data into clear insights and recommendations for senior leaders and business partners, connecting marketing activity to prospect engagement, lead generation, Sales outcomes, and business performance. The Senior Analyst will partner closely with Marketing leaders, Sales, Analytics, Product, channel teams, and other cross-functional partners to establish a comprehensive and actionable view of performance.

The role reports to the Senior Manager, Digital Demand Generation and requires a combination of analytical rigor, business acumen, structured problem solving, and strong executive communication.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​
Published August 24, 2026
Location New York, NY
Category Marketing Analytics & Automation  
Job Type Full-Time  

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