- Flatrock
- Varna, Varna
- Full-Time
- 34 days ago
Implementation Consultant.
Before you go
Before you leave us, sign up for our email alerts
We don't do job spam, just the best digital jobs delivered straight to your inbox.
Implementation Consultant: our view in 3 lines...
- The Role:This role is for someone who supports customer software implementations by training users, managing go-live projects, and improving workflows.
- The Person:The person will deliver remote training sessions, manage implementation projects through go-live, support customers during adoption, and coordinate customer requirements with internal teams.
- Requirements:The role requires excellent written and spoken English communication skills, experience delivering software training or implementation services, and experience analysing business processes.
About the role
Main responsibilities
- Deliver remote training sessions to new and existing customers
- Manage multiple implementation projects from planning through to go-live
- Understand customer processes and recommend effective system workflows
- Collaborate with Technical, Onboarding, and Customer Success teams to coordinate customer requirements
- Support customers during go-live and adoption phases
- Maintain expertise in new product features and industry best practices
- Contribute to internal knowledge sharing and training initiatives
- Ensure a high standard of customer service, training delivery, and project administration
Requirements
- Excellent written and spoken English communication skills
- Experience delivering software training or implementation services
- Strong communication and presentation skills
- Experience analysing business processes and translating them into training or implementation plans
- Ability to manage multiple projects and stakeholders simultaneously
- Customer-focused with excellent organisational skills