Post a Job
Post a role →
HOME Digital Experience Management (DX) Specialist, Omnichannel - Digital Experience NAM
Arcteryx.Com VERIFIED EMPLOYER

Specialist, Omnichannel - Digital Experience NAM.

Digital Experience Management (DX) Full-Time
♡ Save to shortlist
??% CV Match
Sign in to upload a CV and see how you match

Specialist, Omnichannel - Digital Experience NAM: our view in 3 lines...

  • The Role:This role supports omnichannel digital experience for a retail brand, focusing on how customers move between digital and physical shopping channels.
  • The Person:The person will improve omnichannel digital experiences, support new store openings, analyze performance and guest journeys, and work with cross-functional teams on roadmap planning, testing, and issue resolution.
  • Requirements:The ideal candidate has post-secondary education related to Business, Operations, Ecommerce, Project Management, Digital Experience, or a related field, plus experience working across Ecommerce, Digital Experience, Retail Operations, Omnichannel, Product Management, and UX principles.

About the role

Department: Operations Solutions - NAM

Reports to: Senior Manager, Omnichannel Operations NAM

Your Opportunity at ARC’TERYX:

As the Specialist, Omnichannel Digital Experience, you will support how Arc'teryx's retail stores, Omnichannel services, and guest experiences show up across digital channels. Working closely with Digital Commerce, Product, UX, Analytics, Marketing, and Retail Operations teams, you will contribute to improvements that connect online and in-store shopping journeys.

Through data-driven insights, cross-functional collaboration, and continuous improvement, you will identify opportunities, provide recommendations, and support implementation of enhancements that improve guest engagement, Omnichannel service adoption, store visibility, and future digital capabilities. Your work will help support a seamless and connected Omnichannel experience, with strategic direction and prioritization set by the Senior Manager and relevant Digital Product leaders.

Meet Your Future Team:

The Operations solutions team plans and manages services, tools and initiatives that support our retail and digital teams in the service of our guests and store teams. We collaborate with cross-functional resources and external vendors to define and deliver business goals, and we inform intuition with data to continually improve our decision-making. Our team helps to prepare our business for the future, while ensuring we operate at our best in the present.

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. 

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. 

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: 

  • Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
  • Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
  • Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
  • Family support - Parental leave top-up and a nesting period for new parents.
  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). 

 *Eligibility for certain programs may vary by role. 

Equal Opportunity

 
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 
 
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  
 
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
 
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 
Join us in creating positive change in ourselves, our communities, and the world. 
 
Live it. Get out there - the mountains make us better 
Disruptive evolution. In pursuit of better. Always. 
Commit. We set bold objectives and see them through. 
Published September 3, 2026
Location North Vancouver, Canada
Category Digital Experience Management (DX)  
Job Type Full-Time  

Read our Cookie Policy