Support Engineer 1.

We are looking for a Support Engineer I to join our Financial Reporting support team. In this role, you will provide day-to-day technical support by investigating and troubleshooting customer-reported issues and helping ensure timely and effective resolution.

You will use a variety of troubleshooting methods, including reviewing application logs, querying databases, analyzing data discrepancies, and performing system-level validations. You will also document investigation findings and resolutions, maintain accurate case records, and manage assigned work based on priority, customer impact, and service-level commitments.

This role involves working closely with senior engineers and cross-functional teams to resolve issues and provide a positive customer experience. You will also contribute to knowledge documentation, help identify recurring issues and trends, and support ongoing application maintenance and problem-management activities.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.