- Oracle
- CT,
- Full-Time
- 69 days ago
- $57,500–$118,200
Senior Data Center Support Services Technician.
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Senior Data Center Support Services Technician: our view in 3 lines...
- The Role:This role supports data centre operations by handling server components, cabling, ticketing work, and technical problem solving.
- The Person:The person will validate cabling and connectivity, monitor and assign work in a ticketing environment, train others on repair techniques, and help resolve resiliency, reliability, and availability risks.
- Requirements:The role calls for Standard Operating Procedures, Method of Procedures, ticketing environment work, and accessibility assistance or accommodation for a disability.
About the role
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
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