- GBST
- London, Greater London
- 4 days ago
Business Analyst Production Support.
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Business Analyst Production Support: our view in 3 lines...
- The Role:This role is for a business analyst supporting production issues and change delivery across a wealth management platform.
- The Person:The person will investigate and prioritise production issues, gather and document requirements, carry out impact assessments, write detailed requirements and functional designs, and support critical incidents and regulatory changes.
- Requirements:The ideal candidate has experience as a Business Analyst within wealth management, platforms, pensions, wrap, or financial services, plus strong requirements gathering, functional specification writing, and stakeholder management.
About the role
Join GBST and help support some of the UK's leading wealth management and platform businesses. As a Business Analyst, you'll work closely with clients, development teams, and internal stakeholders to investigate production issues, analyse business requirements, and deliver solutions across our Composer platform.
You'll be responsible for gathering and documenting requirements, conducting impact assessments, prioritising and resolving client-raised issues, and translating business needs into detailed functional designs. You'll also play a key role in supporting legislative and regulatory changes affecting the UK wealth and pensions market. Additional responsibilities will also include:
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Investigate, classify, and prioritise issues assigned and completed in accordance with client’s SLA
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Write review Detailed Requirements submitted by clients in production
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Manage the critical incident process in accordance with the Critical Incident Management procedures ensuring that the correct resources are engaged and updated through to resolution
What we're looking for:
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Experience as a Business Analyst within wealth management, platforms, pensions, wrap, or financial services.
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Strong requirements gathering, analysis, and functional specification writing skills.
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Knowledge of UK wealth products, including pensions, ISAs, wraps, and investment platforms.
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Proven ability to investigate issues, perform impact analysis, and deliver quality outcomes within agreed SLAs.
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Strong communication, stakeholder management, and problem-solving skills.
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Experience working with software development and production support teams.
GBST & U benefits
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2 days flexible/hybrid working arrangement
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Instant savings and discounts on major retailers across the country
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Private Health Insurance including Dental and Optical Cover
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Non-contributory Pension Scheme
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Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions
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Additional GBST & U day off every year
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Employee Assistance Program (EAP)
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LinkedIn Learning
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