Capita plc is the United Kingdom's largest business process outsourcing and professional services company, providing consulting, digital services, software, and IT solutions to public and private sector clients. It serves central and local government, defense, education, health, and other sectors, with roughly half its revenue from each. The company operates primarily in the UK and Europe, holding a significant market share in outsourcing services.

Products & services

Customer Experience Management Outsourced customer service and experience operations that manage customer interactions across channels and improve service efficiency.
Citizen Experience Services that help public-sector organizations deliver customer communications, digital services, and contact-centre support to citizens.
Payments and Collections Technology-enabled payment and debt-collection services designed to improve payment rates and manage outstanding balances.
Public Sector Productivity Outsourced operational services that improve public-sector efficiency across administrative processes, licensing, payments, collections, procurement, and contact centres.
Pensions Administration Pension administration, software, consulting, and member-engagement services for organizations managing workplace and public-sector pension schemes.
Sales and Retention Outsourced sales and customer-retention services using pricing, omnichannel engagement, and streamlined sales processes.

Leadership

David Yeomans Lead Recruiter
Paddy Doyle Director
Obinna Ihenacho Senior Business Analyst
Sunil Shah Head of Legal
Rodney Aldridge Founder
Sharad Junghare Founder

Seniority mix

Entry & junior 2 roles
Mid-level 2 roles
Senior 3 roles
Lead & principal 0 roles
Manager & above 0 roles

Based on 7 open roles

Where they hire

Gosport, United Kingdom 2 roles
Belfast, United Kingdom 1 role
Darwen, United Kingdom 1 role
Manchester, United Kingdom 1 role
Portsmouth, VA 1 role

Top locations of 7 roles across 6 places

Brands & subsidiaries

Westpoint Voice Marketing Updata Infrastructure Tascor Synaptic Systems Smiths Consulting Salmat Speech Solutions PM PROjEN Pervasive Networks PayPoint

and 13 more

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