HOME Customer Success & Technical Account Management Forward Deployed Engineer
  • Raydar
  • San Francisco, CA
  • Full-Time
  • 5 days ago
  • $125,000–$175,000
Raydar VERIFIED EMPLOYER

Forward Deployed Engineer.

Customer Success & Technical Account Management Full-Time

Forward Deployed Engineer: our view in 3 lines...

  • The Role:This role is for an engineer who configures a software platform for customers and turns what is learned from those customers into product direction.
  • The Person:The person will lead end-to-end delivery of customer projects, configure the platform for new use cases, build small tools to speed up customer workflows, and share customer patterns with product leadership.
  • Requirements:The ideal candidate has an engineering background, proficiency in Python and JavaScript, a solid grasp of data-driven system design, and excellent communication skills.

About the role

About the company

Our client is a logistics software company.

The role

Raydar is recruiting for this role on behalf of our client. Act as the technical link between customers and a software platform, configuring the product for each client and turning what is learned into product direction. The role combines hands-on engineering with ongoing, close work alongside business leaders and operational teams.

What you'll do

- Lead end-to-end delivery of demanding customer projects, covering system design, rollout and ongoing tuning.

- Work closely with senior leaders and operational teams to understand their needs and translate them into technical plans.

- Learn the platform deeply, configure it for new use cases and build small tools that speed up customer workflows.

- Hold regular calls with end users and decision-makers to deepen adoption and open new use cases.

- Share patterns from customer work with product leadership to shape the roadmap.

- Provide hands-on support to keep the product reliable.

Requirements

What we're looking for

- Engineering background that includes working directly with clients on their technical problems.

- Excellent communication and a record of building durable B2B relationships.

- Skill in discovery: asking the right questions, uncovering root problems and designing solutions that fit.

- Proficiency in Python and JavaScript, with a solid grasp of data-driven system design.

- Thrives when working through difficult technical challenges under shifting priorities.

- 2 to 6 years of relevant experience.

- A track record of strong achievement at a top-tier university or a fast-growing company, or steady growth into a senior role.

- Eagerness to learn the logistics industry.

Bonus points

- Track record bringing comparable software live for organisations with similar needs.

Benefits

Compensation and benefits

- Base salary: USD 125,000 to 175,000

- Equity

- Health, vision and dental coverage

Location and work model

- San Francisco, California, United States

- On-site, in office

- Full-time

Published October 29, 2026
Location San Francisco, CA
Job Type Full-Time