- Amazon
- Shanghai, Shanghai
- Full-Time
- 15 days ago
Robotic Support Engineer, RIVR.
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Robotic Support Engineer, RIVR: our view in 3 lines...
- The Role:This role is for a technically skilled engineer who checks, programs and reworks robot products before they leave the production line.
- The Person:The person will flash and install operating system, firmware and software on end-of-line robots, run functional and mechanical tests, diagnose faults using log and serial debug tools, and rework software defects.
- Requirements:The ideal candidate has 2+ years of hardware design and validation experience, a Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, and preferred experience with hardware/software integration and real-time systems.
About the role
We are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management.
What you’ll be doing
Robot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).
Diagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.
Robot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.
Rework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.
Basic Qualifications
- 2+ years of hardware design and validation of components, subsystems and systems experience
- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent
Preferred Qualifications
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience with hardware/software integration and real-time systems
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