Program Management Director - Cloud Capacity Management.

Responsibilities

• Develop and execute capacity-management plans for EMEA and JAPAC, aligning near-term fulfillment and longer-term growth with business objectives.

• Validate demand by region, site, resource shape, quantity, and required date. Reconcile forecast changes against approved requirements, existing orders, and supply commitments.

• Evaluate fulfillment options across available inventory, reserved capacity, new supply, and redeployment, accounting for technical compatibility and customer requirements.

• Represent regional priorities in global planning and allocation decisions, presenting business impact, constraints, and recommended tradeoffs.

• Maintain an integrated regional plan connecting approved demand, order signals, supply commitments, delivery milestones, installation, ingestion, and customer handover.

• Ensure ordering decisions reflect validated requirements, documented approvals, and confirmed space, power, network, and platform dependencies.

• Direct reconciliation of demand and order records, resolving duplicate requests, configuration changes, quantity discrepancies, and unsupported assumptions.

• Partner with delivery and service teams to resolve blockers and verify usable capacity before communicating availability or fulfillment completion.

• Lead regional engagement for strategic customer requests, large-scale deployments, and capacity shortages.

• Establish request-review standards, service-level expectations, and escalation paths with clear owners and next actions.

• Coordinate capacity reservations, holding pools, and release decisions within approved policies and contractual requirements, balancing customer commitments with public-pool availability.

• Provide Sales and business leaders with actionable availability information, qualified delivery expectations, and alternatives when requested capacity cannot be fulfilled.

• Identify opportunities to reclaim, redeploy, or consolidate underused capacity while protecting existing customer commitments.

• Coordinate migration and decommissioning plans with service owners, Engineering, and Operations, assessing service compatibility, customer impact, and execution dependencies.

• Evaluate capacity and power constraints and lead coordinated mitigation planning with the accountable infrastructure teams.

• Support regional hardware transitions by aligning replacement plans with workload requirements and service readiness.

• Deliver regular regional reporting on demand coverage, order status, incoming capacity, delivery readiness, customer handovers, and unresolved risks.

• Clearly distinguish forecast demand, approved orders, planned delivery, installed infrastructure, and usable service capacity.

• Establish consistent data definitions, validation practices, and stakeholder signoff for regional plans and executive reporting.

• Develop dashboards and automate recurring reporting to improve accuracy, responsiveness, and visibility.

• Lead business reviews that produce clear decisions, accountable actions, and timely escalation of unresolved constraints.

• Lead, develop, and evaluate capacity managers and program-management professionals supporting EMEA and JAPAC.

• Set clear performance expectations, delegate ownership, and align team priorities with regional and global objectives.

• Build effective coverage and handover practices across time zones, enabling consistent execution and stakeholder engagement.

• Partner with HR on hiring, development, succession planning, and performance management.

• Create an inclusive environment that encourages sound judgment, collaboration, and accountability.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.