- Green Garbology LLC
- Denton Flagship Shop,
- Full-Time
- 14 days ago
- $90,000–$110,000 / year
IT Administrator.
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IT Administrator: our view in 3 lines...
- The Role:This role is for an IT professional who sets up, supports, and maintains computer, network, and security systems for a small company.
- The Person:The person will onboard employees onto company devices, provide remote or in-person troubleshooting, deploy network and security infrastructure, and assist with the company website.
- Requirements:The ideal candidate has experience managing IT infrastructure for small businesses, knowledge of Windows 11 and Android OS, familiarity with Google Workspace, Slack, Service Fusion, and Ubiquiti Networking Equipment, and an understanding of best practices for organizational and device security.
About the role
We are seeking one IT Administrator who will be the primary IT representative for our Company of approximately 25 employees.
Position Summary:
This position is tasked with managing Company IT infrastructure. This position entails advising, installing and maintaining IT infrastructure and systems, as well as providing technical support and on-boarding for company devices. These systems are primarily Google Workspace, Slack, Service Fusion CRM, and Ubiquiti networking equipment.
- Helpdesk Technical Support:
- Onboard new employees on company devices and software.
- Provide in-person or remote assistance for software and hardware troubleshooting.
- Company-Owned Devices:
- Deployment of company-owned mobile devices and computers.
- Company Accounts and Access:
- Deployment of user accounts for company software, including:
- Google Workspace, Slack, Service Fusion
- Maintains access policy to maintain organizational information security.
- Deployment of user accounts for company software, including:
- CRM Software:
- Support operational and administrative workflow in Service Fusion by managing users, customer accounts.
- Network and Security Infrastructure:
- Advise upon, deploy and manage network infrastructure for office locations, including upstream ISP connection, gateways, routers, and other necessary networking equipment.
- Advise upon, deploy and manage security infrastructure for office locations, including electronic locks, door alarms, Ubiquiti security cameras, and other necessary security equipment.
- Website and Web Infrastructure:
- Assist admin with development and updates for company website and backend services.
Necessary Qualifications:
- Experience interpedently managing, building, and maintaining an IT infrastructure for small businesses.
- Ability to self-manage multiple work tasks. Position will require managing and tracking multiple projects and issues at once, as well as coordination with both the office Admin and external service providers/support.
- Willingness to drive long distances (as much as 5hrs one way) as needed to assist satellite offices.
- Willingness to learn new skills as the company adopts new software or practices.
- A working knowledge of Windows 11 and Android OS to provide technical support to employees.
- Ability to troubleshoot hardware and software issues with desktop and cellular devices as well as networks.
- Familiarity with any of the following systems:
- Google Workspace, Slack, Service Fusion, Ubiquiti Networking Equipment
- Previous experience with deployment of networking and security systems.
- Previous experience providing remote technical support.
- Previous experience with endpoint management and device onboarding.
- An understanding of best practices for organizational and device security.
Benefits include:
- Major medical, dental, and vision insurance
- Long Term and Short Term Disability coverage and other ancillary insurance benefits
- EOY Bonuses
- PTO and Sick Pay
- Annual Cost of Living Increases
Standard Business Hours are Mon - Friday 7:30am-4:30pm, with an hour break for lunch.