- MasterApp Labs
- Lansing, MI
- Full-Time
- 5 days ago
- $65 / hour
Senior ServiceNow Architect.
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Senior ServiceNow Architect: our view in 3 lines...
- The Role:This role is for an experienced architect who designs and governs enterprise ServiceNow platform solutions across IT service management, operations and asset management.
- The Person:The person will design ServiceNow platform solutions, lead technical solution design and platform governance, build and support enterprise application integrations, provide technical support to developers and administrators, and support platform upgrades and performance optimisation.
- Requirements:The ideal candidate has a Bachelor's degree in Information Technology, Computer Science, or related field, 5+ years of ServiceNow platform experience, and experience with ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
About the role
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Job Title: Senior ServiceNow Architect
Location: Lansing, MI, (Hybrid)-Onsite from day 1, two days a week
Position Type: Contract
Interview Mode: In-person
Additional Requirements:
There are several certifications listed under the required and preferred qualifications for this position. If a candidate possesses any of these certifications, it is required that you upload each of the certifications as part of the submission.
Key Responsibilities
- Architect ServiceNow platform solutions aligned with DTMB strategic goals.
- Lead technical solution design, platform governance, and best practices.
- Design and support integrations with enterprise applications and services.
- Provide technical support to developers, system administrators, and project teams.
- Support platform upgrades, performance optimization, and roadmap planning.
- Ensure solutions meet security, compliance, and operational requirements.
- Collaborate with stakeholders to translate business needs into technical solutions.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 5+ years of ServiceNow platform experience.
- 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
- Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
- ServiceNow Certified Systems Architect (CSA) certification
Preferred Qualifications
- ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
- ServiceNow Certified Application Developer (CAD) certification
- ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
- ITIL Foundations V3 or higher certification
Flexible work from home options available.

