Vacancy | Field Application Engineer | Poland.

<p class="paragraph" style="text-align: center; vertical-align: baseline;" align="center"><strong><span style="font-family: 'Calibri',sans-serif; color: black; mso-ansi-language: EN-US;">For our office in Krakow (Poland), we are looking for highly qualified and motivated professionals like you. If you think you have what it takes to keep&nbsp;Septentrio&nbsp;firmly in Pole Position, get in touch.</span></strong><strong><span lang="EN-GB" style="font-family: 'Calibri',sans-serif; color: black; mso-ansi-language: EN-GB;"> </span></strong></p><p class="paragraph" style="text-align: center; vertical-align: baseline;" align="center"><strong><span style="font-family: 'Calibri',sans-serif; color: black; mso-ansi-language: EN-US;">We need you for the position of</span></strong><strong><span lang="EN-GB" style="font-family: 'Calibri',sans-serif; color: black; mso-ansi-language: EN-GB;"> </span></strong></p><p class="MsoNormal" style="text-align: center;" align="center"><strong><span style="font-size: 14.0pt; line-height: 115%; font-family: 'Calibri',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #ff9210; mso-ansi-language: EN-US; mso-fareast-language: NL-BE;">Field Application Engineer</span></strong></p><h2 class="MsoNormal"><span class="normaltextrun"><strong><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">The Job</span></strong></span></h2><p class="MsoNormal" style="text-align: justify;"><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">As a Field Application Engineer, you are the primary technical point of contact for customers, integrators and partners in Eastern European region, including Ukraine. Working closely with Regional Sales Managers, you help customers evaluate, integrate, and successfully deploy Septentrio GNSS, INS, and timing solutions.</span></p><h2 class="MsoNormal" style="text-align: justify;"><span class="normaltextrun"><strong><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Your Mission</span></strong></span></h2><p class="MsoNormal" style="margin-bottom: 0in;"><u><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Pre-Sales Technical Support </span></u></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Drive all interactions with customers together with the Regional Sales Manager (RSM). You own the technical part of the agenda while the RSM handles the commercial side. </span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Focus, with the RSM,<span style="mso-spacerun: yes;">&nbsp; </span>on converting and support business opportunities, OEM integrations, and design-in activities while identifying technical risks early and driving successful customer outcomes.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Guide customers through product evaluations, proof-of-concept activities, system-design and integration projects, helping them identify and implement the most suitable Septentrio solution for their application.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Understand customer objectives, technical constraints and application requirements, translating complex technologies and concepts into practical guidance and recommendations.</span></li><li class="MsoNormal" style="color: black; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Support customers&rsquo; performance testing, validation activities and system optimization, ensuring customers successfully deploy and maximize the value of Septentrio positioning and navigation solutions.</span></li></ul><p class="MsoNormal" style="margin-bottom: 0in;"><u><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Technical Support &amp; Customer Success </span></u></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Take ownership of customer-reported technical issues and drive them toward resolution with transparent communication</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Reproduce and troubleshoot issues, coordinate escalations, and communicate progress clearly.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Provide product training and technical guidance to customers and channel partners.</span></li><li class="MsoNormal" style="color: black; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Build long-term trusted technical relationships with key accounts across the region.</span></li></ul><p class="MsoNormal" style="margin-bottom: 0in;"><u><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Internal collaboration and Market feedback</span></u></p><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Collaborate closely with Sales, the Customer Success Team and the product team, to ensure customer requirements, technical challenges, and market opportunities are effectively translated into successful customer outcomes and future product improvements. </span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Act as a key contributor within the global FAE organization by sharing customer insights, application knowledge, and best practices, while continuously developing your own expertise through hands-on activities, training, and collaboration with internal specialists.</span></li><li class="MsoNormal" style="color: black; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Contribute to the global FAE community by sharing customer insights, application knowledge and best practices; creating technical documentation and capturing lessons learned; and continuously developing your expertise through hands-on activities, training and collaboration with internal specialists.</span></li></ul><h2 class="MsoNormal" style="margin-bottom: 0in;"><span class="normaltextrun"><strong><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Your Qualifications</span></strong></span></h2><ul style="margin-top: 0in;" type="disc"><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Bachelor or Master&rsquo;s degree in Engineering, Geomatics, Electronics, Physics, or a related technical discipline.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Experience in a customer-facing, technical role.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Strong communication and problem-solving skills, with a proactive approach to technical customer communication.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Hands-on experience with electronics, robotics and UAV integrations is a plus</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Knowledge of positioning, navigation, and timing (PNT) solutions or related technologies is considered an advantage.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Knowledge in defense and construction markets is an advantage.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Fluent in English and Ukrainian. Russian is an advantage.</span></li><li class="MsoNormal" style="color: black; margin-bottom: 0in; text-align: justify; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: 'Calibri',sans-serif; background: white; mso-ansi-language: EN-US;">Flexible when it comes to regularly travel within Eastern Europe. (Typical: Up-to 25-30% travel).</span></li></ul><h2 class="MsoNormal" style="text-align: justify;"><span class="normaltextrun"><strong><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">Our Offer</span></strong></span></h2><p class="MsoNormal" style="margin-bottom: 0in; text-align: justify;"><span lang="EN-IE" style="font-family: 'Calibri',sans-serif; color: black; background: white;">In exchange for your talent, we offer a very competitive compensation package in a top-notch high-tech, international working environment. At Septentrio you'll have room to grow, both personally and professionally. Our on-boarding plan is legendary, our homework policy family-friendly. Get in touch and help us shoot for the moon, the stars and beyond</span><span style="font-family: 'Calibri',sans-serif; color: black; background: white; mso-ansi-language: EN-US;">.</span></p><p class="MsoNormal"><span lang="EN-GB" style="font-family: 'Aptos',sans-serif; mso-bidi-font-family: '72 Monospace'; mso-ansi-language: EN-GB;">&nbsp;</span></p>