Post a Job
Post a role →
HOME IT Operations & Support Contract IT Assistant
  • Zoho USA
  • Austin, TX
  • Full-Time
  • <72 Hours
  • $30 / hour
Zoho USA VERIFIED EMPLOYER

Contract IT Assistant.

IT Operations & Support Full-Time
♡ Save to shortlist
??% CV Match
Sign in to upload a CV and see how you match

Contract IT Assistant: our view in 3 lines...

  • The Role:This role is for a detail-oriented person who supports IT operations projects and helps keep company computer systems running smoothly.
  • The Person:The person will take ownership of IT projects for system migrations, upgrades and enhancements, provide desktop support for Windows and Mac users, assist with LAN and TCP/IP troubleshooting, and document IT processes and support records.
  • Requirements:The ideal candidate has familiarity with desktop support practices, knowledge of Mac OS and Windows operating systems, and an understanding of computer networking concepts including LAN setup and TCP/IP protocols.

About the role


What Zoho does

Over the past 30 years, Zoho's portfolio of cloud-based business software has grown from a single online word-processing tool to a comprehensive product suite that covers an industry-leading range of use cases, including sales, marketing, support, accounting, human resources, project management, business intelligence, and custom app development. With 55+ products on offer—and even more in the development pipeline—Zoho is a powerful, integrated ecosystem of advanced business solutions.

Overview
​
We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team for a 6-month contract. The ideal candidate will provide essential support for our IT operations projects, while ensuring that all systems run smoothly and efficiently. This role is perfect for someone who is passionate about technology and eager to learn in a fast-paced environment.

Duties:

  • Take ownership of IT projects to completion for system migrations, upgrades and enhancements.

  • Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.

  • Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.

  • Communicate effectively with team members and end-users to resolve technical issues promptly.

  • Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.

Experience:

  • Familiarity with desktop support practices and troubleshooting techniques is essential.

  • Knowledge of Mac OS, Windows operating systems

  • Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.

  • Strong communication skills to interact with users at all levels of technical proficiency effectively.

  • Ability to lift and move up to 25 lbs

  • Valid driver's license and vehicle, this role will involve an office move

  • Previous experience in an IT support role or relevant coursework is a plus but not mandatory.

Compensation:

This position is 40 hours per week and pays $30 per hour. It is a 6-month contract (1099).

Please note, this is not a remote position.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

To be considered for employment, all candidates must have the legal right to work in the United States without company sponsorship now or in the future. This position is not open to sponsorship for work visas. Successful applicants undergo a standard background check.

Please no phone calls or office visits.

Published November 3, 2026
Location Austin, TX
Category IT Operations & Support  
Job Type Full-Time  

Read our Cookie Policy